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Dealer
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Comments |
TED'S
M-CYCLE WORLD
4103 Humbert Road
Alton, IL, 62002
(618)462-3030
(618)465-8405 (fax)
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"First class place, folks always friendly and willing to help from the
Sales to parts and service. The service manager is a stand up guy who goes
the extra mile for you, pretty smart feller too." - RB 04/07
"Bought three bikes from Tads. Happy with each purchase. I've received
good service and good prices each time. Recommend going there if your in
the market for a new Bike." - KS 10/07 |
ILLINOIS H-D
1301 S Harlem Avenue
Berwyn, IL, 60402
(708)788-1300
(708)788-1356 (fax)
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"Noise coming from my 02 tc88. Took it to Illinois HD for diagnostics. A
week later was told by two techs that all is good and normal. It's a syn.
oil noise only. Two weeks later took it to different dealer as noise
persisted. Diagnosed as a bad cam bearing. $800 dollar repair on a bike
that was diagnosed no problem at Illinois Hd. At 20,000 miles and a couple
of months after my extended warranty has run out, it seems the least that
they could do is let me know that this is a common reoccurring issue with
the tc88 engine so that I can buy a rice burner next time. Heck, for the
25,000 dollars Vie got in this America made dream bike, I could have two
nice imports. a racer and a touring. God Bless America " - GR 09/06 |
CHUCK'S H-D
2027 Ireland Grove Rd
Bloomington, IL, 61704
(309)663-2188
(309)664-0859 (fax)

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"Last year I purchased my first bike in 25 years from Chuck's. They were
fantastic to deal with in every way. Since then, I have found the service
people to be quite knowledgeable and friendly. Often they have given me
free advice, one time even over the phone. Lots of activities and rides.
Everyone knows and remembers you by name. I highly recommend them. " - AH
01/06 "I came to this dealership from Utah and drove home a new 2005
Street Bob. I have nothing but good to say about this dealership, they
have changed my whole attitude about dealerships and as far as I am
concerned there is only one Harley Dealer in the country that I will be
dealing with , for me the center of the universe for Harley Davidson
Dealers is Chuck's" - TM 06/06 |
CHICAGO H-D
(2 locations)
6868 N Western Avenue
Chicago, IL, 60645
(773)338-6868
(888)338-6868
(773)338-8868 (fax)
66 East Ohio Street
Chicago, IL, 60611
(312)274-9666
(773)338-8868 (fax)
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"Chicago HD has a great rep for a reason. I bought my '07 FLHT there w/no
hassle and much less than list. I've been to the other area dealers and
they are all either think it's cool to act gruff with a customer (who
needs that?) or employee sleazy sales tactics. The sales manager is the
man. I told him years ago that his shop impressed me so much I'd only buy
through him." - BB 03/07 |
H-D OF CRETE
3445 Eagle Nest Drive
Crete, IL, 60417
(708)672-6601
(800)479-0676
(708)672-6654 (fax)
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Please check the
archive page for comments. |
GUTTERRIDGE
1606 Georgetown Road
Danville, IL, 61832
(217)446-4555
(217)446-1814 (fax)
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"After a poor dyno tune and scratched saddlebags on a
brand new Ultra, I contacted the owner. He refunded the price of the poor
dyno tune (store credit) and I mentioned the bags to him and he acknowledged
that there was a problem with bags being improperly handled and scratched by
the tech who had worked on my bike (he has since been fired). I told him I
would try to hand buff them myself and let him know how it came out.
Scratches were too deep, and when I called back I was shuffled off to the
shop foreman and I was under the impression that new bags were on order.
When I checked over a month later, bags had not been ordered, and he wanted
to "repair" mine. Brand new bike manhandled by them and they want to polish
through the clear coat so I can have faded spots on my bags in a few years?
No, thank you." - DW 03/06 "Not sure what has happened with this
dealer. Lost a good Service Manager, The service seems like it is slipping,
Parts Manager not real friendly and I hear the prices are above MSRP. What's
going on?" - LW 06/06 "I am a representative of Gutterridge H-D and
would like to inform everyone that our Service Dept. has gone through a lot
of changes that were put in part to what our customers requested. We have
let our Service Manager and some technicians go to try and improve on what
our customers have requested. We have a well qualified service staff in
place now and are already seeing our customers appreciation. On another
note we have never, nor will sell motorcycles above MSRP. I encourage
anyone who is interested to try our Dealership and Service Department, and
please feel free to call with any remarks or suggestions." - Gutterridge H-D
11/06 |
PIERCE H-D SALES
969 Peace Road
De Kalb, IL, 60115
(815)756-4558
(815)758-4123 (fax)
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Please check the
archive page for comments. |
LEGACY H-D
1315 Althoff Ave
Effingham, IL, 62401
(217)342-3494
(217)342-4109 (fax)
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Please check the
archive page for comments. |
COZIAHR H-D
150 W. Marion Ave
Forsyth, IL, 62535
(217)877-7115
(217)877-7297 (fax)
 
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"The charging system on my Electra Glide quit working on
a Sunday road trip. 200 miles from home, but just 40 miles from Coziahr
H-D. Pulled into their drive at 11:30 a.m. and was greeted by the owner,
who said the techs would be in at noon and my bike would be the first one to
get repaired. Insisted that I take a bike to ride, since the repair would
take two to three hours, gave me a new V-Rod to try out. Got back, found out
that they were having a promotion with 25% off on parts, which the owner
applied to my repair. I am still amazed at how nicely I was treated by
people who had never met me before. Coziahr H-D is first class." - BM 07/08 |
H-D OF GALENA
939 Galena Square Dr.
Galena, IL, 61036
(815)777-9800
(815)777-1434 (fax)
**Dubuque, IA**
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Please check the
archive page for comments. |
NEES H-D
2365 Grand Avenue
Galesburg, IL, 61401
(309)342-3910
(309)342-3451 (fax)
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Please check the
archive page for comments. |
CHICAGO H-D
2929 Patriot Blvd.
Glenview, IL, USA 60026
(847) 418-2929
(773) 338-8868 (fax)
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"I ordered a 07 ultra in Dec 06. Asked for a Feb 15 delivery. Closed on
the Bike 2/13/07. Did not take delivery. I wanted some build work first.
My sales guy was there full tilt until the deal was done, haven't heard
from him unless I call him! NO HELP! Being lied to over and again is only
a refection of there integrity. The best they can do is give blank stares,
false promises and a line of friendly bull! I can only hope they have
competent wrenches." - LA 04/07 |
REIMAN'S H-D
623 North Main
Kewanee, IL, 61443
(309)854-6661
(309)852-0316 (fax)
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Please check the
archive page for comments. |
LAKE SHORE H-D
14000 Rockland Rd
Libertyville, IL, 60048
(847)662-4500
(847)662-1440 (fax)
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Please check the
archive page for comments.
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HERITAGE H-D
2595 Ogden Avenue
Lisle, IL, 60532
(630)420-1942
(800)4321942
(630)420-9094 (fax)
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Please check the
archive page for comments. |
SHREFFLER H-D
291 Cypress Street
Manteno, IL, 60950
(815)468-8673
(815)468-6344 (fax)
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Please check the
archive page for comments. |
BLACK DIAMOND H-D
2400 Williamson County Parkway
Marion, IL, 62959
(618)997-4577
(618)993-5558 (fax)
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"I ordered a windshield for my 88 heritage. Went to pick
it up, they shut the door in my face, laughed at me, told me to come back
tomorrow, they were closed. I called them from the parking lot they picked
up the phone @ hung it up on me. When they called me back to pick it up I
said to stick it up your ---! Would not let them work on me tricycle! Will
not have anything to do with Campbell's what so ever. Any events Campbell's
has to do with will not be there. I will not advertise for them either.
Threw away all my shirts with their name on them!" - TP 07/06 "First
very unprofessional sales man Second told me there was a 500.00 charge for
financing and I contacted H-D credit and there was no such charge Gave me
wrong parts I drove 120 miles round trip and all they could say is oopps
This use to be Campbell H-D and now Black Diamond. My advise shop around
these people I caught in lie about financing charge and they say they didn't
say that. Beware! - AF 12/07 |
McHENRY H-D
2103 W Rte 120
McHenry, IL 60050
(815) 344-9300
(815) 344-9399 (fax)
*Woodstock, IL*
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Please check the
archive page for comments. |
H-D OF MT. VERNON
205 North 44th Street
Mt. Vernon, IL, 62864
(618)244-4116
(618)242-1932 (fax)
**Festus, MO**
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"Dale's is the best shop I have found. They understand getting back on the
bike is paramount. Owner has offered advice on products to better do what
I wanted. I have gone in thinking I need something and he has advised me
on other products that do what I want better. Pricing is always more than
fair." - KB 01/06 |
OAK LAWN H-D
11040 S. Cicero Ave
Oak Lawn, IL, 60453
(708)423-9005
(708)423-9089 (fax)
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Please check the
archive page for comments. |
FRIEZE H-D
1607 West Highway 50
O'Fallon, IL, 62269
(618)622-0045
(618)622-0046 (fax)
**Bellvue, IL**
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Please check the
archive page for comments. |
STARVED
ROCK H-D
750 Centennial Drive
Ottawa, IL 61350
(815)431-1900
(815)431-0100 (fax)
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"Purchased brand new 05 FLHTCI from this dealer on 2/28/05. Dealership
promised me my bike 2 weeks after purchased - it was 9 weeks later. Had
their "trained" mechanics do all upgrades. Have had nothing but problems
with the bike and the owner will not stand behind any of the work that was
done. He will not even talk to me about the issues. He is conveniently out
of the office every time I go there. Bike has been in his shop 4 different
times for weeks each time and will not find or fix the problems. The owner
is very rude and is not accommodating to his customers. Service should not
be a part of "his" advertisement. All upgrades were paid at time of
purchase, so money from me can't be the problem. He obviously cares about
the sale only, not the satisfaction of the customer. Thanks to Starved
Rock, we have a $35,000.00 paperweight in our garage now!" - RB 05/06 |
CITY LIMITS H-D
2200 North Rand Road
Palatine, IL, 60074
(847)358-2112
(847)358-5681 (fax)
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Please check the
archive page for comments. |
WALTER'S BROS.
H-D
615 South Maxwell Road
Peoria, IL, 61607
(309)697-1917
(309)697-5713 (fax)
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Please check the
archive page for comments. |
DANT'S H-D
230 Backbone Road East
Princeton, IL, 61356
(815)875-8350
(815)872-0462 (fax)
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Please check the
archive page for comments. |
T-N-T H-D
1840 Broadway
Quincy, IL, 62301
(217)224-2114
(217)224-2285 (fax)
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"I live in Quincy, so this is my local dealer. I decided
last fall to buy a new Harley, and intended to buy from TNT. Once I firmly
decided on the model, I got their price quote, which was MSRP plus $680 for
freight/set-up. I did some shopping around, and got a price from my
previous dealer in South Dakota. They quoted me MSRP, and waived both
freight and set-up charges. I called TNT to see to let them know that I
found a better price. I thought that they would at least ask me what kind
of price I was quoted, and would make some effort to get my business. They
wouldn't budge from their original quote. I ordered from the dealer in
South Dakota." - JK 06/07 |
WORKMAN H-D
1903 1st Ave (Rt 40)
Rock Falls, IL, 61071
(815)626-1213
(815)626-3258 (fax)
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Please check the
archive page for comments. |
KEGEL M-CYCLE
7125 Harrison Avenue
Rockford, IL, 61112
(815)332-7125
(815)332-9613 (fax)
 
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Please check the
archive page for comments. |
CONRAD'S H-D
19356 NE Frontage Road
Shorewood, IL, 60404
(815)725-2000
(815)725-9973 (fax)
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"This dealership has taken great care of my & my wife's bikes for the last
12+ years. Their service manager & writers really know their stuff and do
their best to get the bikes in & out quickly. When I bought my last bike
(list price), I wanted a BUNCH of stuff done to it before delivery. They
gave me 20% off on parts and 50% off on labor! Try & beat that! They
usually get our bikes serviced in 2-3 days. They really bend over
backwards for the customers that actually RIDE their bikes." - BW 02/07 |
HALL'S H-D
3755 N. Dirksen Pkwy.
Springfield, IL, 62707
(217)528-8356
(217)528-3262 (fax)
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Please check the
archive page for comments. |
ZYLSTRA'S H-D
131 South Randall Road
St. Charles, IL, 60174
(630) 584-8000
(630) 584-8160 (fax)
**Ames, IA**
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"I saw a bike there that I had to have and I would have
bought it from anywhere; unfortunately, I saw it there. It was a 02 Indian
Scout, Great looking bike. Right away I noticed on the test drive that the
brakes were soft and asked them to fix it. They said they would and quoted a
price of 18,500for the bike. They let it go for 12,500 and they tried to
sell me every add on and service agreement there was. I said no and brought
the bike home. The first thing to go wrong was the right side timing cover
fell off within an hour, I brought the bike to an independent shop who
inspected the bike with me and pointed out that the chrome add-ons were put
on using anti-seize and that I should expect more problems. The next thing
to go was the rocker covers. this time I left it at the independent shop to
rebuild the practically new engine due to Zylstra's mechanics not doing the
job right. Oh, yeah, and the brakes? Zylstra put in DOT 3 instead of DOT 5
which corroded the front master cylinder - they never actually fixed it." -
JB 02/07 |
CHI-TOWN H-D
17801 S. La Grange
Tinley Park, IL, 60477
(708)623-6000
(708)633-8851 (fax)
 
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Please check the
archive page for comments. |
ANDRAE'S H-D
1401 E Main Street
Urbana, IL, 61802
(217)328-2092
(217)328-2095 (fax)
 
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Please check the
archive page for comments. |
WILDFIRE H-D
120 West North Avenue
Villa Park, IL, 60181
(630)834-6571
(800)400-7433
(630)834-6620 (fax)

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Please check the
archive page for comments.
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WOODSTOCK H-D
2050 S. Eastwood Dr.
Woodstock, IL, 60098
(815)337-3511
(815)337-3571 (fax)
 
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"Bought my First Harley from there, I ordered one and it took longer then
expected. They gave me 20% off anything to make up for it. They serviced
the bike 6 times in one year due to the amount I ride it - bike was always
perfect, service was always perfect. Unfortunately I have to buy another
one this year as mine got totaled. I will only go here for bikes, parts,
service, parties etc... I paid MSRP for my bike in 05 and will be paying
MSRP this year as well. I recommend them to anyone." - JB 02/07 |