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Dealer
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TIMMS H-D
Anderson, SC
 
HARLEY-HAVEN
Cayce, SC
"They sell at MSRP but do have a waiting list. Good, honest dealership with a great service department. I have been dealing with them for years and will continue to do so." - SS 03/02

"Great buying experience!  On the list for an FXDL for only two weeks and got the call.  Will be here less than one month from my first call to the dealership.  The best part is they're giving it to me for MSRP.  Friendly, knowledgeable staff all-around.  I look forward to dealing with them in the future." - TG 02/03

"Though I did not buy my new '03 Heritage Springer from this dealership, I have taken it there for service and found the owner and staff to be extremely helpful and courteous.  Actually, I would have bought there, but they just didn't have the particular model I wanted in stock ( they work off of a waiting list ).  Overall, I think they are reasonable and, best of all, I think they are totally honest." - BF 09/03

LOW COUNTRY H-D
(2 locations)
Charleston, SC
"Sales staff are very unfriendly, mark up on bikes runs from 2-3k. Service Dept. above average, too much work for too few good service personnel. Parts dept. great. Can not recommend purchase of bikes from Low Country, they don't give market value for trade in." - WB 05/02

"Sales staff has a take it or leave it attitude when it comes to new bike sales. New bikes are being sold for 3-5k over MSRP. They don't want to give average trade in value for bikes being traded on new bikes. Don't recommend purchasing new bike from LOW COUNTRY." - DB 06/02

"I wouldn't buy a bike from Low Country H-D.  I don't have 2-4,000 over MSRP and wouldn't pay it if I did.  Poor attitudes also from bike sales folks" - KB 04/03

"This place stinks!  I was in there 3 times looking at new bikes and couldn't get the time of day.  The sales people wouldn't even talk to me when I told them I was pre-approved and ready to go.  I said I wanted a FXST and he just said "We don't have one."  I'm kind of glad they were that way because I did more research and ended up driving up to Wilmington to get my new Softail and saved $2K.  Since they are close by, I went back in to look at some add-ons after I got my bike.  I was browsing around the parts for 30 minutes and no one in the store ever even said hello until I walked over to the clothes.  What a joke!  I hope they realize this soon and hire all new staff for sales and parts.  I plan on making the drive to Harley-Haven in the mean time. I sure hope the sales dept is better." - BW 07/03

"I have purchased two bikes from Low Country Harley-Davidson. Their sales people have been very straight forward and honest with me from the start to the finish of each purchase. The Parts and Service people will bend over backwards for you and do there very best to do what ever needs to be done to make you happy. If your looking for a shirt, hat, jacket, or anything along those lines, you'll have plenty of people helping you out. I've heard some folks say bad things about Low Country, all these people I've talked to had bad attitudes before they even went into the Shop. When you treat people that run a business badly, that's most likely how you will be treated, that's not rocket science, that's just life." - DF 05/04

"I understand that this dealership has such lucrative business that they refuse to bargain with anyone, including the police department. The Chas'n police buy their motorcycles and parts from Beaufort, SC because they save a bundle of money there. I don't know exactly what their mark-up is, but I understand it's considerable." - WG 12/05

DOUG'S H-D
Florence, SC

"Got a carb 01 Deuce on the floor at over $19,000 out the door. Sales tax in SC on a bike is $300.  You figure the markup. The service department is top notch however from actually experience.  They fix it right, fast, and stand behind their work.   They give you a call a week or so after the work and ask how the service was.  If it's not right they fix it fast.  If they sold at MSRP they would be perfect." - DD 3/01

""Wandered into Doug's for their open house in early October.  Was looking at a V-Rod when the Sales Manager asked me if I wanted to trade.  Not for a V-Rod but maybe a RK.  He looked in his book and informed me an unclaimed RK with FI, SEC and cast wheels in Vivid Black was due the end of the month. Price was $18,650 out the door. MSRP.  Asked what they'd give me on a trade-in.  The owner looked and it was fair, not great but fair.  Now I had been thinking of a RK but didn't think I'd find one until 2004.   Called back in two weeks and asked if it was still available.  It was and I put down a deposit.  Picked it up in early November and it had a tear in the seat.  Waited until it was replaced under warranty to post this.  It was and I am.  Excellent purchase in all aspects. Service department is top notch also." - DD 12/02

"I bought a FXST in 2000 from Doug's. Paid $15,125. I believe MSRP was only $12,500 in 2000, plus $500 destination. Called today 3/3/03, ready to buy again. Talked to Marion, He told me about 2003 Nightrain, $17,000. 2003 Fatboy, fuel injected with alarm system for $18,500. Well personally I think it is a little high. Would rather buy from Harley Haven, but don't know if they will sell out of their area because of waiting list. " - CG 03/03

"Excellent service department.  Service department staff is very knowledgeable and takes the time to discuss you bike with you.  Been there for modifications and for scheduled maintenance and haven't been disappointed." - DA 12/04\
H-D OF GREENVILLE
Greenville, SC

"I have not purchased a bike form the dealer, but I have purchased Motorclothes and parts. The Motorclothes and parts Department are great!  They try their hardest to answer any questions and assist the customer.  Customer Service means a lot to me and that is the main reason that I shop there." - JP 02/01

"I travel over two hours to deal with H-D of Greenville and pass two dealerships on the way. They have always been fair with me whether trading bikes or having service done. Their sticker prices are above suggested retail, but they will give you more than suggested retail for your bike if you trade it in. I have sent two friends there who ended up buying bikes and we have all been treated fairly The salesmen there will tell you the truth about each bike, and they always have plenty of them. I recommend giving them a try." - ME 3/01

"Was just there 06/01 - only dealer close by who has a large selection of new bikes on the showroom floor. Salesperson was friendly and informative. Nice showroom with lots of accessories. Offers 20% discount on accessories to buyers or has printable coupon on website for same. Went to look at FatBoys and Heritage Custom ST's. Markup on new 2001 FLSTF and FLSTC bikes is $5000 over MSRP but salesperson hinted that they would come off $1000 on some bikes but have not as of yet done any serious negotiation. Thinking that I might make an offer when the 02's hit the floor if I haven't bought by then. " - LH 6/01

"A little high on bike prices but the take care of their customers on service and warranty work. I will buy again (third time)" - BC 03/02

"Bought a new Ultra from them 4-02. They are a little high on the price, but give you a break on the first service and a discount on acc.  Everyone goes out of their way to make sure that you are taken care of.  Has a large selection of bikes. Also gives a good price on your trade-in. I will defiantly buy another bike from them!" - MF 05/02

"I own a 1972 XLCH, so when I go to them I am looking for parts.  I don’t really expect that they would have my parts in stock, but I do expect that they can order them for me.  I have had a few situations that they really couldn’t help (rear brake light switch) and said they would call me back and never did.  I am not sure about their prices, but the people I know say they are a little high.  They do have a good selection of bikes, and if you are going in there to buy a new or fairly new bike they are your place.  They also love to provide service and parts for new or fairly new bikes, but if you have an old ironhead like me, they may not be the place for you." - JR 10/02

"I bought my '03 Ultra Classic from these guys and couldn't have been treated better.  Everyone was very helpful and courteous, even from the first visit, unlike my local dealer in Anderson.   I would recommend them highly!  I plan to use them for all my H-D needs, even thought they are 35 miles away vs. 5 miles for the local guy." - MF 02/03

"Bunch of super nice guys, if you have a fat wallet. Almost all Softail models are $20,900, you might can get it out the door for this price if you're lucky." - LA 06/03

"When I was first looking for a bike, I talked to them.  They seemed friendly, but their prices were WAY over MSRP. They had their V-rods priced at 26,500!  I asked the owner, why they were so much over MSRP, he claimed that they couldn't get them from the factory, and they had to buy them from Other dealers, and from Private Parties that had purchased them elsewhere. The funny thing was, none of them had over 5 miles on the odometer. After they held them for over a year with only 1 sale, they finally dropped them to close to MSRP.  Their other Bikes are also way over MSRP, usually by 4-6K. Parts department is great, and has been a real help, prices are reasonable there." - DC 10/03

MYRTLE BEACH H-D
(4 locations)
Myrtle Beach, SC
 "Service department is great. They really work with you on anything you need done.  Parts guys are excellent.  Only problem is on new bikes.  General mark up on a big twin is $2-3m over MSRP.  Sales staff has one of the poorest attitudes I have ever seen in a dealership." - DD 05/02

"I headed to last years fall rally after work, with no planning or anything. Luckily, my wife followed me in my truck. I stopped about 30 minutes from the beach to get gas and my battery was totally dead. Some dudes helped me get it on the truck and we went on to the beach. I got up first thing the next morning and took it down to Myrtle Beach HD South. If you’ve ever been to this place during the rally, you know what a mess this is. It is located right on a double lane highway with no turnoffs or anything, so it makes it hard to do anything around the area. They had a little horseshoe setup that you could pull in to unload your bike where previously, you had to do it in the road. Anyway, it was probably 9:00 in the morning and it was already wall to wall. I finally got to talk to somebody and left my bike in their little service tent they had set up. I had to have a battery and a voltage regulator installed. I walked around the vendors and hung out, it probably took a couple of hours overall. They were really nice and got me on my way, I’m sure during their craziest time of the year. They were turning work down at 10 or 11 that day! I don’t know if they gouged me, I really didn’t care at the time, as long as they could make time for me. Great service dept!" - BI 12/03

COUNTRY'S H-D
Rock Hill, SC
 
SPARTANBURG H-D
Spartanburg, SC
"Spartanburg sells at MSRP, but they have a 1 yr. waiting list for Sportsters, and a 2 year list for BT's.  Must put down $500 deposit. Don't know if it's just for locals or not." - JD 9/99

"Sells at MSRP, first rate service dept. they back up their work, good to find a dealer I can trust, second oldest Harley dealer in the state." - JW 04/01

"Bought new 2005 HD Screaming Eagle Had cut in seat . would not repair or replace Lost confidence in dealer. - BA 02/05

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