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"According to a well-known biker magazine, readers have sent in
letters claiming that this dealer sells bikes at or near MSRP."
"Salesperson was very
helpful and explained their policy very clearly. I put $100 down on
a XL883C Custom which will be delivered to me at MSRP. They only take
pre-orders and your deposit is refundable. The wait was about 18
months at the time that I ordered, but that was to be expected." - KH
12/99 "This
shop definitely deserves a golden wrench award. They are currently
using a wait list for bikes with a deposit but sources tell me it's being
eliminated. Ocean State sells at true MSRP. The staff is very
helpful and honest. I have never had any trouble with these guys and
recommend them to whom ever I can." KC 3/01 "I purchased my
2000 Ultra from Ocean State. When I placed my order in May of '98,
they were taking deposits with a 1 to 2 year wait. Now I believe
they no longer are taking deposits and are selling as they get their
allocations. The Owner is a super guy, and I had a great
experience with both the Sales and Service Depts. Unless they have
changed in the past year, they sell bikes at MSRP." - JC 6/01 "The
good news is that Ocean State H-D is apparently an MSRP dealership. The
bad news comes when you actually try to buy one. Having done away with
the waiting list approach, you'll find out that you need to be (or know)
an inside player or just forget about it. You could luck out and happen
upon a sudden cancellation, but getting any model or color that's "in
demand" is close to impossible. On the plus side, and I say this despite
several unfortunate problems I have had with them personally, they do have
an outstanding reputation among the Rhode Island biker community. The
owner is held in very high regard by everyone I've talked to who knows
him." - DN 01/02 "My search for a FXST-I has not been a nice
experience with Ocean State Harley. Yes the are an MSRP dealer but when
you try to get a bike from them or ask about one it seems that you get the
run around. I had to put my contact info on a 3x5 card with what bike I
was interested in. I asked sales person about their allocations and they
told me that they didn't know what bikes were coming in.( Anything coming
is already sold.) Then if the bike your interested is coming in "We will
call you, but we also call everyone else interested in the same bike and
the first person down there with $1000 gets to make the deposit on it." I
asked about FXST-I and was told that they don't get any of those. I have
seen several there since on the floor already sold." - MH 07/02 "I
visited Ocean State H-D while on a recent business trip. The staff was
friendly and helpful and the dealership sells new Harley's at MSRP." - RO
10/02 "Great bunch of people to deal with ,from the greeter to parts
everyone is helpful, knowledgeable and pleasant to deal with, I have
purchased and still do purchase parts, clothing, etc. While they do sell
at MSRP, you will have an extensive waiting period.... so order early." -
RT 11/02 "I just took delivery of a 2003 Road King Classic. I paid MSRP
and freight, that's it. The dealer didn't charge set-up and didn't try to
sell me anything that I didn't want. Everyone I dealt with was pleasant
and knowledgeable. Also, they do the 1000 mile check and fluid changes
free of charge. I cannot say enough about Ocean State HD, particularly
when compared with other dealers in the area. The down side; be prepared
to wait. I waited 9 months and I'm told the wait used to be 1 1/2 years."
- JZ 05/03 |